@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--red:#c0392b;--red-dark:#a93226;--red-light:#e74c3c;--purple:#5b2d8e;--purple-dark:#4a2475;--purple-light:#7d3fc8;--bg:#0a0a0f;--bg2:#111118;--bg3:#1a1a24;--card:#16161f;--border:#ffffff14;--text:#f0f0f5;--text2:#a0a0b0;--text3:#606070}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--text);min-height:100vh;font-family:Inter,sans-serif}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:var(--bg2)}::-webkit-scrollbar-thumb{background:var(--purple);border-radius:3px}.gradient-text{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.btn-primary{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;cursor:pointer;border:none;border-radius:12px;padding:14px 32px;font-size:15px;font-weight:600;transition:all .3s;position:relative;overflow:hidden}.btn-primary:before{content:"";background:linear-gradient(135deg, var(--red-light), var(--purple-light));opacity:0;transition:opacity .3s;position:absolute;inset:0}.btn-primary:hover:before{opacity:1}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 8px 25px #c0392b66}.btn-primary:disabled{opacity:.6;cursor:not-allowed;transform:none}.btn-secondary{color:var(--text);border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:10px;padding:10px 20px;font-size:14px;font-weight:500;transition:all .2s}.btn-secondary:hover{border-color:var(--purple);color:var(--purple-light)}.form-group{margin-bottom:20px}.form-label{color:var(--text2);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:13px;font-weight:500;display:block}.form-input,.form-select,.form-textarea{background:var(--bg3);border:1px solid var(--border);width:100%;color:var(--text);border-radius:10px;outline:none;padding:13px 16px;font-family:Inter,sans-serif;font-size:14px;transition:all .2s}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--purple);box-shadow:0 0 0 3px #5b2d8e26}.form-select{cursor:pointer}.form-select option{background:var(--bg3)}.form-textarea{resize:vertical;min-height:100px}.card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:24px}.badge{text-transform:uppercase;letter-spacing:.5px;border-radius:20px;align-items:center;gap:4px;padding:4px 10px;font-size:11px;font-weight:600;display:inline-flex}.badge-open{color:#e74c3c;background:#c0392b26;border:1px solid #c0392b4d}.badge-in_progress{color:#f39c12;background:#f39c1226;border:1px solid #f39c124d}.badge-resolved{color:#27ae60;background:#27ae6026;border:1px solid #27ae604d}.badge-closed{color:#7f8c8d;background:#7f8c8d26;border:1px solid #7f8c8d4d}._page_628n4_1{background:var(--bg);min-height:100vh;padding:40px 20px;position:relative;overflow:hidden}._bgOrb1_628n4_9{pointer-events:none;z-index:0;background:radial-gradient(circle,#5b2d8e26 0%,#0000 70%);width:600px;height:600px;position:fixed;top:-200px;right:-200px}._bgOrb2_628n4_20{pointer-events:none;z-index:0;background:radial-gradient(circle,#c0392b1f 0%,#0000 70%);width:500px;height:500px;position:fixed;bottom:-200px;left:-200px}._container_628n4_31{z-index:1;max-width:780px;margin:0 auto;position:relative}._header_628n4_38{margin-bottom:32px}._logo_628n4_42{align-items:center;gap:16px;display:flex}._logoIcon_628n4_48{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;letter-spacing:-1px;border-radius:14px;justify-content:center;align-items:center;width:52px;height:52px;font-size:18px;font-weight:800;display:flex;box-shadow:0 4px 20px #c0392b4d}._logo_628n4_42 h1{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-size:22px;font-weight:700}._logo_628n4_42 span{color:var(--text3);margin-top:2px;font-size:12px;display:block}._formWrapper_628n4_79{background:var(--card);border:1px solid var(--border);border-radius:24px;overflow:hidden;box-shadow:0 20px 60px #0006}._formHeader_628n4_87{border-bottom:1px solid var(--border);background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a);padding:32px 36px}._formHeader_628n4_87 h2{background:linear-gradient(135deg, #fff, var(--text2));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:8px;font-size:26px;font-weight:700}._formHeader_628n4_87 p{color:var(--text2);font-size:14px;line-height:1.6}._form_628n4_79{padding:36px}._section_628n4_113{border-bottom:1px solid var(--border);margin-bottom:36px;padding-bottom:36px}._section_628n4_113:last-of-type{border-bottom:none;margin-bottom:0;padding-bottom:0}._sectionTitle_628n4_125{color:var(--text2);text-transform:uppercase;letter-spacing:1px;align-items:center;gap:10px;margin-bottom:20px;font-size:13px;font-weight:600;display:flex}._sectionTitle_628n4_125 span{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-size:18px;font-weight:800}._req_628n4_146{color:var(--red)}._inputError_628n4_148{border-color:var(--red)!important}._errorMsg_628n4_150{color:var(--red);margin-top:4px;font-size:12px;display:block}._grid2_628n4_157{grid-template-columns:1fr 1fr;gap:16px;display:grid}@media (width<=600px){._grid2_628n4_157{grid-template-columns:1fr}._form_628n4_79,._formHeader_628n4_87{padding:24px}}._typeGrid_628n4_169{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}@media (width<=600px){._typeGrid_628n4_169{grid-template-columns:repeat(2,1fr)}}._typeCard_628n4_179{background:var(--bg3);border:1px solid var(--border);cursor:pointer;text-align:center;border-radius:12px;flex-direction:column;gap:6px;padding:16px 12px;transition:all .2s;display:flex}._typeCard_628n4_179:hover{border-color:var(--purple);transform:translateY(-2px)}._typeCardActive_628n4_197{box-shadow:0 0 0 1px var(--red);border-color:var(--red)!important;background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a)!important}._typeIcon_628n4_203{font-size:24px}._typeCard_628n4_179 strong{color:var(--text);font-size:12px;font-weight:600}._typeCard_628n4_179 small{color:var(--text3);font-size:10px;line-height:1.4}._uploadZone_628n4_217{border:2px dashed var(--border);text-align:center;cursor:pointer;background:var(--bg3);border-radius:14px;padding:40px 20px;transition:all .2s}._uploadZone_628n4_217:hover,._uploadDrag_628n4_227{border-color:var(--purple);background:#5b2d8e0d}._uploadHasFile_628n4_232{cursor:default}._uploadIcon_628n4_234{color:var(--text3);margin:0 auto 12px}._uploadZone_628n4_217 p{color:var(--text2);margin-bottom:4px;font-size:14px}._uploadZone_628n4_217 small{color:var(--text3);font-size:12px}._previewWrap_628n4_239{display:inline-block;position:relative}._preview_628n4_239{border-radius:10px;max-width:100%;max-height:160px;margin:0 auto 8px;display:block}._uploadingOverlay_628n4_249{background:#00000080;border-radius:10px;justify-content:center;align-items:center;margin-bottom:8px;display:flex;position:absolute;inset:0}._removeFile_628n4_260{background:var(--red);color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;display:flex;position:absolute;top:-8px;right:-8px}._previewWrap_628n4_239 p{color:var(--text3);margin-top:4px;font-size:12px}._submitBtn_628n4_278{justify-content:center;align-items:center;gap:10px;width:100%;margin-top:32px;padding:16px;font-size:16px;display:flex}._spinner_628n4_289{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.7s linear infinite _spin_628n4_289}@keyframes _spin_628n4_289{to{transform:rotate(360deg)}}._footer_628n4_300{text-align:center;color:var(--text3);margin-top:24px;font-size:12px}._successWrap_628n4_308{justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex}._successCard_628n4_316{background:var(--card);border:1px solid var(--border);text-align:center;border-radius:24px;width:100%;max-width:480px;padding:48px 40px;box-shadow:0 20px 60px #0006}._successIcon_628n4_327{color:#27ae60;justify-content:center;margin-bottom:20px;display:flex}._successCard_628n4_316 h2{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:12px;font-size:28px;font-weight:700}._successCard_628n4_316 p{color:var(--text2);margin-bottom:24px;font-size:14px;line-height:1.6}._ticketBadge_628n4_346{background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a);border:1px solid #c0392b4d;border-radius:14px;flex-direction:column;gap:4px;margin-bottom:20px;padding:20px;display:flex}._ticketBadge_628n4_346 span{color:var(--text3);text-transform:uppercase;letter-spacing:1px;font-size:12px}._ticketBadge_628n4_346 strong{color:var(--red);letter-spacing:2px;font-size:28px;font-weight:800}._emailNote_628n4_360{color:var(--text3)!important;margin-bottom:28px!important;font-size:13px!important}._page_1fgaa_1{background:var(--bg);justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex;position:relative;overflow:hidden}._bgOrb1_1fgaa_12{pointer-events:none;background:radial-gradient(circle,#5b2d8e33 0%,#0000 70%);width:500px;height:500px;position:fixed;top:-150px;right:-150px}._bgOrb2_1fgaa_22{pointer-events:none;background:radial-gradient(circle,#c0392b26 0%,#0000 70%);width:400px;height:400px;position:fixed;bottom:-150px;left:-150px}._card_1fgaa_32{background:var(--card);border:1px solid var(--border);text-align:center;z-index:1;border-radius:24px;width:100%;max-width:420px;padding:48px 40px;position:relative;box-shadow:0 20px 60px #00000080}._iconWrap_1fgaa_45{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;border-radius:18px;justify-content:center;align-items:center;width:64px;height:64px;margin:0 auto 20px;display:flex;box-shadow:0 8px 24px #c0392b4d}._card_1fgaa_32 h1{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:6px;font-size:26px;font-weight:700}._card_1fgaa_32 p{color:var(--text3);margin-bottom:32px;font-size:13px}._form_1fgaa_74{text-align:left}._inputWrap_1fgaa_76{position:relative}._inputIcon_1fgaa_78{color:var(--text3);pointer-events:none;position:absolute;top:50%;left:14px;transform:translateY(-50%)}._inputWithIcon_1fgaa_87{padding-left:42px!important}._otpInput_1fgaa_89{text-align:center;letter-spacing:8px;font-size:24px!important;font-weight:700!important}._otpInfo_1fgaa_96{color:var(--text2);background:#5b2d8e1a;border:1px solid #5b2d8e33;border-radius:8px;align-items:center;gap:6px;margin-bottom:20px;padding:10px 14px;font-size:13px;display:flex}._btn_1fgaa_109{justify-content:center;align-items:center;gap:8px;width:100%;margin-top:8px;display:flex}._backBtn_1fgaa_118{width:100%;margin-top:10px}._spinner_1fgaa_123{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite _spin_1fgaa_123}@keyframes _spin_1fgaa_123{to{transform:rotate(360deg)}}._page_14dan_1{background:var(--bg);min-height:100vh;display:flex}._sidebar_14dan_8{background:var(--card);border-right:1px solid var(--border);z-index:100;flex-direction:column;width:240px;height:100vh;padding:24px 16px;transition:transform .3s;display:flex;position:fixed;top:0;left:0}._overlay_14dan_23{z-index:99;background:#0009;display:none;position:fixed;inset:0}._closeSidebar_14dan_31{color:var(--text3);cursor:pointer;background:0 0;border:none;margin-left:auto;padding:4px;display:none}._sidebarLogo_14dan_41{align-items:center;gap:12px;margin-bottom:32px;padding:8px;display:flex}._logoIcon_14dan_49{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:800;display:flex}._sidebarLogo_14dan_41 strong{color:var(--text);font-size:14px;font-weight:700;display:block}._sidebarLogo_14dan_41 span{color:var(--text3);font-size:11px}._nav_14dan_66{flex:1}._navItem_14dan_68{color:var(--text2);cursor:pointer;border-radius:10px;align-items:center;gap:10px;margin-bottom:4px;padding:12px 14px;font-size:14px;font-weight:500;transition:all .2s;display:flex}._navItem_14dan_68:hover{background:var(--bg3);color:var(--text)}._navActive_14dan_84{border:1px solid #c0392b33;color:var(--text)!important;background:linear-gradient(135deg,#c0392b26,#5b2d8e26)!important}._logoutBtn_14dan_90{color:var(--text3);border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:10px;align-items:center;gap:8px;width:100%;padding:12px 14px;font-size:14px;font-weight:500;transition:all .2s;display:flex}._logoutBtn_14dan_90:hover{color:var(--red);border-color:var(--red);background:#c0392b0d}._main_14dan_109{flex:1;min-width:0;margin-left:240px;padding:32px;overflow-y:auto}._mobileTopBar_14dan_118{border-bottom:1px solid var(--border);align-items:center;gap:12px;margin-bottom:20px;padding-bottom:16px;display:none}._menuBtn_14dan_127,._mobileLogout_14dan_127{background:var(--card);border:1px solid var(--border);color:var(--text2);cursor:pointer;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;display:flex}._mobileLogout_14dan_127{color:var(--red);border-color:#c0392b4d}._mobileLogo_14dan_127{flex:1;align-items:center;gap:10px;display:flex}._mobileLogo_14dan_127 strong{color:var(--text);font-size:15px;font-weight:700}._topBar_14dan_152{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:24px;display:flex}._topBar_14dan_152 h1{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:4px;font-size:22px;font-weight:700}._topBar_14dan_152 p{color:var(--text3);font-size:13px}._statsGrid_14dan_173{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:24px;display:grid}._statCard_14dan_180{background:var(--card);border:1px solid var(--border);border-radius:14px;align-items:center;gap:12px;padding:16px;display:flex}._statIcon_14dan_190{border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;display:flex}._statValue_14dan_200{color:var(--text);font-size:24px;font-weight:800;line-height:1}._statLabel_14dan_201{color:var(--text3);margin-top:3px;font-size:11px;font-weight:500}._filters_14dan_204{flex-direction:column;gap:12px;margin-bottom:16px;display:flex}._searchForm_14dan_206{background:var(--card);border:1px solid var(--border);border-radius:12px;align-items:center;gap:10px;padding:6px 6px 6px 14px;display:flex}._searchIcon_14dan_216{color:var(--text3);flex-shrink:0}._searchInput_14dan_218{color:var(--text);background:0 0;border:none;outline:none;flex:1;min-width:0;font-family:Inter,sans-serif;font-size:14px}._searchInput_14dan_218::placeholder{color:var(--text3)}._statusTabs_14dan_231{flex-wrap:wrap;gap:8px;display:flex}._tab_14dan_233{background:var(--card);border:1px solid var(--border);color:var(--text2);cursor:pointer;white-space:nowrap;border-radius:8px;padding:7px 14px;font-size:12px;font-weight:500;transition:all .2s}._tab_14dan_233:hover{border-color:var(--purple);color:var(--text)}._tabActive_14dan_248{background:linear-gradient(135deg, var(--red), var(--purple))!important;color:#fff!important;border-color:#0000!important}._tableWrap_14dan_255{background:var(--card);border:1px solid var(--border);border-radius:16px;overflow:hidden}._table_14dan_255{border-collapse:collapse;width:100%}._table_14dan_255 th{text-align:left;color:var(--text3);text-transform:uppercase;letter-spacing:.5px;background:var(--bg3);border-bottom:1px solid var(--border);white-space:nowrap;padding:12px 16px;font-size:11px;font-weight:600}._row_14dan_277 td{border-bottom:1px solid var(--border);vertical-align:middle;padding:14px 16px;font-size:13px}._row_14dan_277:last-child td{border-bottom:none}._row_14dan_277:hover td{background:#ffffff05}._ticketId_14dan_287{color:var(--red);font-family:monospace;font-size:12px;font-weight:700}._customer_14dan_288 strong{color:var(--text);margin-bottom:2px;font-size:13px;display:block}._customer_14dan_288 span{color:var(--text3);font-size:11px}._typeTag_14dan_291{color:var(--purple-light);white-space:nowrap;background:#5b2d8e1a;border:1px solid #5b2d8e33;border-radius:6px;padding:3px 8px;font-size:11px;font-weight:500}._product_14dan_302{color:var(--text2);font-size:12px}._date_14dan_303{color:var(--text3);white-space:nowrap;font-size:12px}._viewBtn_14dan_305{color:var(--purple-light);cursor:pointer;white-space:nowrap;background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a);border:1px solid #5b2d8e33;border-radius:8px;align-items:center;gap:5px;padding:7px 12px;font-size:12px;font-weight:500;transition:all .2s;display:inline-flex}._viewBtn_14dan_305:hover{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;border-color:#0000}._mobileCards_14dan_324{flex-direction:column;gap:10px;display:flex}._mobileCard_14dan_324{background:var(--card);border:1px solid var(--border);cursor:pointer;active:scale(.98);border-radius:14px;padding:16px;transition:all .2s}._mobileCard_14dan_324:active{transform:scale(.98)}._mobileCard_14dan_324:hover{border-color:var(--purple)}._mobileCardTop_14dan_339{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}._mobileCardName_14dan_346{color:var(--text);margin-bottom:3px;font-size:15px;font-weight:600}._mobileCardEmail_14dan_347{color:var(--text3);margin-bottom:10px;font-size:12px}._mobileCardBottom_14dan_349{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}._loading_14dan_358,._empty_14dan_358{color:var(--text3);flex-direction:column;justify-content:center;align-items:center;gap:16px;padding:60px 20px;display:flex}._spinner_14dan_368{border:3px solid var(--border);border-top-color:var(--purple);border-radius:50%;width:32px;height:32px;animation:.7s linear infinite _spin_14dan_368}@keyframes _spin_14dan_368{to{transform:rotate(360deg)}}._desktopOnly_14dan_380{display:block}._mobileOnly_14dan_381{display:none}@media (width<=1024px){._statsGrid_14dan_173{grid-template-columns:repeat(2,1fr)}}@media (width<=768px){._sidebar_14dan_8{width:260px;transform:translate(-100%)}._sidebarOpen_14dan_394{transform:translate(0)}._overlay_14dan_23{display:block}._closeSidebar_14dan_31{display:flex}._main_14dan_109{margin-left:0;padding:16px}._mobileTopBar_14dan_118{display:flex}._topBar_14dan_152{margin-bottom:16px}._topBar_14dan_152 h1{font-size:18px}._statsGrid_14dan_173{grid-template-columns:repeat(2,1fr);gap:10px}._statCard_14dan_180{gap:10px;padding:14px 12px}._statValue_14dan_200{font-size:20px}._desktopOnly_14dan_380{display:none}._mobileOnly_14dan_381{display:block}}@media (width<=400px){._statsGrid_14dan_173{grid-template-columns:repeat(2,1fr)}._statLabel_14dan_201{font-size:10px}}._page_h0kpe_1{background:var(--bg);max-width:1200px;min-height:100vh;margin:0 auto;padding:20px}._loadingPage_h0kpe_9{background:var(--bg);justify-content:center;align-items:center;min-height:100vh;display:flex}._header_h0kpe_17{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-bottom:20px;display:flex}._backBtn_h0kpe_26{background:var(--card);border:1px solid var(--border);color:var(--text2);cursor:pointer;white-space:nowrap;border-radius:10px;align-items:center;gap:8px;padding:10px 16px;font-size:13px;font-weight:500;transition:all .2s;display:flex}._backBtn_h0kpe_26:hover{border-color:var(--purple);color:var(--text)}._headerRight_h0kpe_44{flex-wrap:wrap;align-items:center;gap:10px;display:flex}._ticketId_h0kpe_51{color:var(--red);font-family:monospace;font-size:15px;font-weight:700}._grid_h0kpe_58{grid-template-columns:1fr 1fr;align-items:start;gap:16px;display:grid}._left_h0kpe_65,._right_h0kpe_65{flex-direction:column;gap:16px;display:flex}._card_h0kpe_67{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:20px}._cardTitle_h0kpe_74{color:var(--text);border-bottom:1px solid var(--border);align-items:center;gap:8px;margin-bottom:16px;padding-bottom:12px;font-size:14px;font-weight:600;display:flex}._infoGrid_h0kpe_86{flex-direction:column;gap:10px;display:flex}._infoItem_h0kpe_88{align-items:flex-start;gap:10px;font-size:13px;display:flex}._infoItem_h0kpe_88 svg{color:var(--text3);flex-shrink:0;margin-top:1px}._infoItem_h0kpe_88 span{color:var(--text3);flex-shrink:0;min-width:65px;font-size:12px}._infoItem_h0kpe_88 strong{color:var(--text);word-break:break-word;font-weight:500}._descSection_h0kpe_99{border-top:1px solid var(--border);margin-top:16px;padding-top:16px}._descSection_h0kpe_99 label,._imageSection_h0kpe_105 label{color:var(--text3);text-transform:uppercase;letter-spacing:.5px;align-items:center;gap:6px;margin-bottom:8px;font-size:11px;font-weight:600;display:flex}._descSection_h0kpe_99 p{color:var(--text2);background:var(--bg3);border:1px solid var(--border);word-break:break-word;border-radius:10px;padding:12px;font-size:13px;line-height:1.7}._imageSection_h0kpe_105{border-top:1px solid var(--border);margin-top:16px;padding-top:16px}._proofImg_h0kpe_134{border:1px solid var(--border);cursor:pointer;border-radius:10px;max-width:100%;max-height:200px;transition:opacity .2s;display:block}._proofImg_h0kpe_134:hover{opacity:.85}._imageSection_h0kpe_105 small{color:var(--text3);margin-top:6px;font-size:11px;display:block}._statusBtns_h0kpe_147{grid-template-columns:repeat(2,1fr);gap:8px;display:grid}._statusBtn_h0kpe_147{cursor:pointer;text-transform:capitalize;border:1px solid var(--border);background:var(--bg3);color:var(--text2);border-radius:10px;padding:10px 8px;font-size:12px;font-weight:500;transition:all .2s}._statusBtn_h0kpe_147:hover:not(:disabled){transform:translateY(-1px)}._statusBtn_h0kpe_147:disabled{opacity:.5;cursor:not-allowed}._statusBtnActive_h0kpe_168{opacity:1!important;cursor:default!important;transform:none!important}._status_open_h0kpe_170._statusBtnActive_h0kpe_168{color:#e74c3c;background:#c0392b26;border-color:#c0392b4d}._status_in_progress_h0kpe_171._statusBtnActive_h0kpe_168{color:#f39c12;background:#f39c1226;border-color:#f39c124d}._status_resolved_h0kpe_172._statusBtnActive_h0kpe_168{color:#27ae60;background:#27ae6026;border-color:#27ae604d}._status_closed_h0kpe_173._statusBtnActive_h0kpe_168{color:#7f8c8d;background:#7f8c8d26;border-color:#7f8c8d4d}._replies_h0kpe_175{flex-direction:column;gap:10px;min-height:150px;max-height:350px;margin-bottom:16px;display:flex;overflow-y:auto}._noReplies_h0kpe_185{color:var(--text3);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:30px 20px;display:flex}._noReplies_h0kpe_185 p{font-size:13px;line-height:1.5}._replyBubble_h0kpe_198{background:linear-gradient(135deg,#c0392b14,#5b2d8e14);border:1px solid #5b2d8e26;border-radius:12px;padding:12px}._replyMeta_h0kpe_205{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:4px;margin-bottom:6px;display:flex}._replyFrom_h0kpe_214{color:var(--purple-light);text-transform:uppercase;letter-spacing:.5px;font-size:11px;font-weight:600}._replyTime_h0kpe_215{color:var(--text3);font-size:11px}._replyBubble_h0kpe_198 p{color:var(--text2);word-break:break-word;font-size:13px;line-height:1.6}._replyForm_h0kpe_218{border-top:1px solid var(--border);padding-top:16px}._sendBtn_h0kpe_220{justify-content:center;align-items:center;gap:8px;width:100%;margin-top:10px;display:flex}._spinner_h0kpe_229{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite _spin_h0kpe_229}@keyframes _spin_h0kpe_229{to{transform:rotate(360deg)}}@media (width<=768px){._page_h0kpe_1{padding:14px}._grid_h0kpe_58{grid-template-columns:1fr}._ticketId_h0kpe_51{font-size:13px}._card_h0kpe_67{padding:16px}}@media (width<=400px){._statusBtns_h0kpe_147{grid-template-columns:1fr 1fr}._backBtn_h0kpe_26{padding:8px 12px;font-size:12px}}