@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--red:#c0392b;--red-dark:#a93226;--red-light:#e74c3c;--purple:#5b2d8e;--purple-dark:#4a2475;--purple-light:#7d3fc8;--bg:#0a0a0f;--bg2:#111118;--bg3:#1a1a24;--card:#16161f;--border:#ffffff14;--text:#f0f0f5;--text2:#a0a0b0;--text3:#606070}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--text);min-height:100vh;font-family:Inter,sans-serif}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:var(--bg2)}::-webkit-scrollbar-thumb{background:var(--purple);border-radius:3px}.gradient-text{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.btn-primary{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;cursor:pointer;border:none;border-radius:12px;padding:14px 32px;font-size:15px;font-weight:600;transition:all .3s;position:relative;overflow:hidden}.btn-primary:before{content:"";background:linear-gradient(135deg, var(--red-light), var(--purple-light));opacity:0;transition:opacity .3s;position:absolute;inset:0}.btn-primary:hover:before{opacity:1}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 8px 25px #c0392b66}.btn-primary:disabled{opacity:.6;cursor:not-allowed;transform:none}.btn-secondary{color:var(--text);border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:10px;padding:10px 20px;font-size:14px;font-weight:500;transition:all .2s}.btn-secondary:hover{border-color:var(--purple);color:var(--purple-light)}.form-group{margin-bottom:20px}.form-label{color:var(--text2);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:13px;font-weight:500;display:block}.form-input,.form-select,.form-textarea{background:var(--bg3);border:1px solid var(--border);width:100%;color:var(--text);border-radius:10px;outline:none;padding:13px 16px;font-family:Inter,sans-serif;font-size:14px;transition:all .2s}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--purple);box-shadow:0 0 0 3px #5b2d8e26}.form-select{cursor:pointer}.form-select option{background:var(--bg3)}.form-textarea{resize:vertical;min-height:100px}.card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:24px}.badge{text-transform:uppercase;letter-spacing:.5px;border-radius:20px;align-items:center;gap:4px;padding:4px 10px;font-size:11px;font-weight:600;display:inline-flex}.badge-open{color:#e74c3c;background:#c0392b26;border:1px solid #c0392b4d}.badge-in_progress{color:#f39c12;background:#f39c1226;border:1px solid #f39c124d}.badge-resolved{color:#27ae60;background:#27ae6026;border:1px solid #27ae604d}.badge-closed{color:#7f8c8d;background:#7f8c8d26;border:1px solid #7f8c8d4d}._page_628n4_1{background:var(--bg);min-height:100vh;padding:40px 20px;position:relative;overflow:hidden}._bgOrb1_628n4_9{pointer-events:none;z-index:0;background:radial-gradient(circle,#5b2d8e26 0%,#0000 70%);width:600px;height:600px;position:fixed;top:-200px;right:-200px}._bgOrb2_628n4_20{pointer-events:none;z-index:0;background:radial-gradient(circle,#c0392b1f 0%,#0000 70%);width:500px;height:500px;position:fixed;bottom:-200px;left:-200px}._container_628n4_31{z-index:1;max-width:780px;margin:0 auto;position:relative}._header_628n4_38{margin-bottom:32px}._logo_628n4_42{align-items:center;gap:16px;display:flex}._logoIcon_628n4_48{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;letter-spacing:-1px;border-radius:14px;justify-content:center;align-items:center;width:52px;height:52px;font-size:18px;font-weight:800;display:flex;box-shadow:0 4px 20px #c0392b4d}._logo_628n4_42 h1{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-size:22px;font-weight:700}._logo_628n4_42 span{color:var(--text3);margin-top:2px;font-size:12px;display:block}._formWrapper_628n4_79{background:var(--card);border:1px solid var(--border);border-radius:24px;overflow:hidden;box-shadow:0 20px 60px #0006}._formHeader_628n4_87{border-bottom:1px solid var(--border);background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a);padding:32px 36px}._formHeader_628n4_87 h2{background:linear-gradient(135deg, #fff, var(--text2));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:8px;font-size:26px;font-weight:700}._formHeader_628n4_87 p{color:var(--text2);font-size:14px;line-height:1.6}._form_628n4_79{padding:36px}._section_628n4_113{border-bottom:1px solid var(--border);margin-bottom:36px;padding-bottom:36px}._section_628n4_113:last-of-type{border-bottom:none;margin-bottom:0;padding-bottom:0}._sectionTitle_628n4_125{color:var(--text2);text-transform:uppercase;letter-spacing:1px;align-items:center;gap:10px;margin-bottom:20px;font-size:13px;font-weight:600;display:flex}._sectionTitle_628n4_125 span{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-size:18px;font-weight:800}._req_628n4_146{color:var(--red)}._inputError_628n4_148{border-color:var(--red)!important}._errorMsg_628n4_150{color:var(--red);margin-top:4px;font-size:12px;display:block}._grid2_628n4_157{grid-template-columns:1fr 1fr;gap:16px;display:grid}@media (width<=600px){._grid2_628n4_157{grid-template-columns:1fr}._form_628n4_79,._formHeader_628n4_87{padding:24px}}._typeGrid_628n4_169{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}@media (width<=600px){._typeGrid_628n4_169{grid-template-columns:repeat(2,1fr)}}._typeCard_628n4_179{background:var(--bg3);border:1px solid var(--border);cursor:pointer;text-align:center;border-radius:12px;flex-direction:column;gap:6px;padding:16px 12px;transition:all .2s;display:flex}._typeCard_628n4_179:hover{border-color:var(--purple);transform:translateY(-2px)}._typeCardActive_628n4_197{box-shadow:0 0 0 1px var(--red);border-color:var(--red)!important;background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a)!important}._typeIcon_628n4_203{font-size:24px}._typeCard_628n4_179 strong{color:var(--text);font-size:12px;font-weight:600}._typeCard_628n4_179 small{color:var(--text3);font-size:10px;line-height:1.4}._uploadZone_628n4_217{border:2px dashed var(--border);text-align:center;cursor:pointer;background:var(--bg3);border-radius:14px;padding:40px 20px;transition:all .2s}._uploadZone_628n4_217:hover,._uploadDrag_628n4_227{border-color:var(--purple);background:#5b2d8e0d}._uploadHasFile_628n4_232{cursor:default}._uploadIcon_628n4_234{color:var(--text3);margin:0 auto 12px}._uploadZone_628n4_217 p{color:var(--text2);margin-bottom:4px;font-size:14px}._uploadZone_628n4_217 small{color:var(--text3);font-size:12px}._previewWrap_628n4_239{display:inline-block;position:relative}._preview_628n4_239{border-radius:10px;max-width:100%;max-height:160px;margin:0 auto 8px;display:block}._uploadingOverlay_628n4_249{background:#00000080;border-radius:10px;justify-content:center;align-items:center;margin-bottom:8px;display:flex;position:absolute;inset:0}._removeFile_628n4_260{background:var(--red);color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;display:flex;position:absolute;top:-8px;right:-8px}._previewWrap_628n4_239 p{color:var(--text3);margin-top:4px;font-size:12px}._submitBtn_628n4_278{justify-content:center;align-items:center;gap:10px;width:100%;margin-top:32px;padding:16px;font-size:16px;display:flex}._spinner_628n4_289{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.7s linear infinite _spin_628n4_289}@keyframes _spin_628n4_289{to{transform:rotate(360deg)}}._footer_628n4_300{text-align:center;color:var(--text3);margin-top:24px;font-size:12px}._successWrap_628n4_308{justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex}._successCard_628n4_316{background:var(--card);border:1px solid var(--border);text-align:center;border-radius:24px;width:100%;max-width:480px;padding:48px 40px;box-shadow:0 20px 60px #0006}._successIcon_628n4_327{color:#27ae60;justify-content:center;margin-bottom:20px;display:flex}._successCard_628n4_316 h2{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:12px;font-size:28px;font-weight:700}._successCard_628n4_316 p{color:var(--text2);margin-bottom:24px;font-size:14px;line-height:1.6}._ticketBadge_628n4_346{background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a);border:1px solid #c0392b4d;border-radius:14px;flex-direction:column;gap:4px;margin-bottom:20px;padding:20px;display:flex}._ticketBadge_628n4_346 span{color:var(--text3);text-transform:uppercase;letter-spacing:1px;font-size:12px}._ticketBadge_628n4_346 strong{color:var(--red);letter-spacing:2px;font-size:28px;font-weight:800}._emailNote_628n4_360{color:var(--text3)!important;margin-bottom:28px!important;font-size:13px!important}._page_1fgaa_1{background:var(--bg);justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex;position:relative;overflow:hidden}._bgOrb1_1fgaa_12{pointer-events:none;background:radial-gradient(circle,#5b2d8e33 0%,#0000 70%);width:500px;height:500px;position:fixed;top:-150px;right:-150px}._bgOrb2_1fgaa_22{pointer-events:none;background:radial-gradient(circle,#c0392b26 0%,#0000 70%);width:400px;height:400px;position:fixed;bottom:-150px;left:-150px}._card_1fgaa_32{background:var(--card);border:1px solid var(--border);text-align:center;z-index:1;border-radius:24px;width:100%;max-width:420px;padding:48px 40px;position:relative;box-shadow:0 20px 60px #00000080}._iconWrap_1fgaa_45{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;border-radius:18px;justify-content:center;align-items:center;width:64px;height:64px;margin:0 auto 20px;display:flex;box-shadow:0 8px 24px #c0392b4d}._card_1fgaa_32 h1{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:6px;font-size:26px;font-weight:700}._card_1fgaa_32 p{color:var(--text3);margin-bottom:32px;font-size:13px}._form_1fgaa_74{text-align:left}._inputWrap_1fgaa_76{position:relative}._inputIcon_1fgaa_78{color:var(--text3);pointer-events:none;position:absolute;top:50%;left:14px;transform:translateY(-50%)}._inputWithIcon_1fgaa_87{padding-left:42px!important}._otpInput_1fgaa_89{text-align:center;letter-spacing:8px;font-size:24px!important;font-weight:700!important}._otpInfo_1fgaa_96{color:var(--text2);background:#5b2d8e1a;border:1px solid #5b2d8e33;border-radius:8px;align-items:center;gap:6px;margin-bottom:20px;padding:10px 14px;font-size:13px;display:flex}._btn_1fgaa_109{justify-content:center;align-items:center;gap:8px;width:100%;margin-top:8px;display:flex}._backBtn_1fgaa_118{width:100%;margin-top:10px}._spinner_1fgaa_123{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite _spin_1fgaa_123}@keyframes _spin_1fgaa_123{to{transform:rotate(360deg)}}._page_s241v_1{background:var(--bg);min-height:100vh;display:flex}._sidebar_s241v_7{background:var(--card);border-right:1px solid var(--border);z-index:10;flex-direction:column;width:240px;height:100vh;padding:24px 16px;display:flex;position:fixed;top:0;left:0}._sidebarLogo_s241v_21{align-items:center;gap:12px;margin-bottom:32px;padding:8px;display:flex}._logoIcon_s241v_29{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:800;display:flex}._sidebarLogo_s241v_21 strong{color:var(--text);font-size:14px;font-weight:700;display:block}._sidebarLogo_s241v_21 span{color:var(--text3);font-size:11px}._nav_s241v_55{flex:1}._navItem_s241v_57{color:var(--text2);cursor:pointer;border-radius:10px;align-items:center;gap:10px;margin-bottom:4px;padding:12px 14px;font-size:14px;font-weight:500;transition:all .2s;display:flex}._navItem_s241v_57:hover{background:var(--bg3);color:var(--text)}._navActive_s241v_73{border:1px solid #c0392b33;color:var(--text)!important;background:linear-gradient(135deg,#c0392b26,#5b2d8e26)!important}._logoutBtn_s241v_79{color:var(--text3);border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:10px;align-items:center;gap:8px;width:100%;padding:12px 14px;font-size:14px;font-weight:500;transition:all .2s;display:flex}._logoutBtn_s241v_79:hover{color:var(--red);border-color:var(--red);background:#c0392b0d}._main_s241v_97{flex:1;margin-left:240px;padding:32px;overflow-y:auto}._topBar_s241v_104{justify-content:space-between;align-items:flex-start;margin-bottom:28px;display:flex}._topBar_s241v_104 h1{background:linear-gradient(135deg, var(--red), var(--purple));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:4px;font-size:24px;font-weight:700}._topBar_s241v_104 p{color:var(--text3);font-size:13px}._statsGrid_s241v_123{grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:28px;display:grid}._statCard_s241v_130{background:var(--card);border:1px solid var(--border);border-radius:16px;align-items:center;gap:16px;padding:20px;transition:transform .2s;display:flex}._statCard_s241v_130:hover{transform:translateY(-2px)}._statIcon_s241v_143{border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;display:flex}._statValue_s241v_153{color:var(--text);font-size:28px;font-weight:800;line-height:1}._statLabel_s241v_160{color:var(--text3);margin-top:4px;font-size:12px;font-weight:500}._filters_s241v_167{flex-direction:column;gap:14px;margin-bottom:20px;display:flex}._searchForm_s241v_174{background:var(--card);border:1px solid var(--border);border-radius:12px;align-items:center;gap:10px;padding:6px 6px 6px 14px;display:flex;position:relative}._searchIcon_s241v_185{color:var(--text3);flex-shrink:0}._searchInput_s241v_187{color:var(--text);background:0 0;border:none;outline:none;flex:1;font-family:Inter,sans-serif;font-size:14px}._searchInput_s241v_187::placeholder{color:var(--text3)}._statusTabs_s241v_199{flex-wrap:wrap;gap:8px;display:flex}._tab_s241v_205{background:var(--card);border:1px solid var(--border);color:var(--text2);cursor:pointer;border-radius:8px;padding:8px 16px;font-size:13px;font-weight:500;transition:all .2s}._tab_s241v_205:hover{border-color:var(--purple);color:var(--text)}._tabActive_s241v_219{background:linear-gradient(135deg, var(--red), var(--purple))!important;color:#fff!important;border-color:#0000!important}._tableWrap_s241v_225{background:var(--card);border:1px solid var(--border);border-radius:16px;overflow:hidden}._table_s241v_225{border-collapse:collapse;width:100%}._table_s241v_225 th{text-align:left;color:var(--text3);text-transform:uppercase;letter-spacing:.5px;background:var(--bg3);border-bottom:1px solid var(--border);padding:14px 16px;font-size:11px;font-weight:600}._row_s241v_249 td{border-bottom:1px solid var(--border);vertical-align:middle;padding:16px;font-size:13px}._row_s241v_249:last-child td{border-bottom:none}._row_s241v_249:hover td{background:#ffffff05}._ticketId_s241v_259{color:var(--red);font-family:monospace;font-size:12px;font-weight:700}._customer_s241v_266 strong{color:var(--text);margin-bottom:2px;font-size:13px;display:block}._customer_s241v_266 span{color:var(--text3);font-size:11px}._typeTag_s241v_269{color:var(--purple-light);white-space:nowrap;background:#5b2d8e1a;border:1px solid #5b2d8e33;border-radius:6px;padding:3px 8px;font-size:11px;font-weight:500}._product_s241v_280{color:var(--text2);font-size:12px}._date_s241v_282{color:var(--text3);white-space:nowrap;font-size:12px}._viewBtn_s241v_284{color:var(--purple-light);cursor:pointer;background:linear-gradient(135deg,#c0392b1a,#5b2d8e1a);border:1px solid #5b2d8e33;border-radius:8px;align-items:center;gap:5px;padding:7px 14px;font-size:12px;font-weight:500;transition:all .2s;display:inline-flex}._viewBtn_s241v_284:hover{background:linear-gradient(135deg, var(--red), var(--purple));color:#fff;border-color:#0000}._loading_s241v_305,._empty_s241v_305{color:var(--text3);flex-direction:column;justify-content:center;align-items:center;gap:16px;padding:60px;display:flex}._spinner_s241v_315{border:3px solid var(--border);border-top-color:var(--purple);border-radius:50%;width:32px;height:32px;animation:.7s linear infinite _spin_s241v_315}@keyframes _spin_s241v_315{to{transform:rotate(360deg)}}@media (width<=1024px){._statsGrid_s241v_123{grid-template-columns:repeat(2,1fr)}}@media (width<=768px){._sidebar_s241v_7{display:none}._main_s241v_97{margin-left:0;padding:20px}._statsGrid_s241v_123{grid-template-columns:repeat(2,1fr)}}._page_1vi3f_1{background:var(--bg);max-width:1200px;min-height:100vh;margin:0 auto;padding:28px 32px}._loadingPage_1vi3f_9{background:var(--bg);justify-content:center;align-items:center;min-height:100vh;display:flex}._header_1vi3f_17{justify-content:space-between;align-items:center;margin-bottom:28px;display:flex}._backBtn_1vi3f_24{background:var(--card);border:1px solid var(--border);color:var(--text2);cursor:pointer;border-radius:10px;align-items:center;gap:8px;padding:10px 16px;font-size:13px;font-weight:500;transition:all .2s;display:flex}._backBtn_1vi3f_24:hover{border-color:var(--purple);color:var(--text)}._headerRight_1vi3f_41{align-items:center;gap:12px;display:flex}._ticketId_1vi3f_47{color:var(--red);font-family:monospace;font-size:16px;font-weight:700}._grid_1vi3f_54{grid-template-columns:1fr 1fr;align-items:start;gap:20px;display:grid}@media (width<=900px){._grid_1vi3f_54{grid-template-columns:1fr}._page_1vi3f_1{padding:20px}}._left_1vi3f_66,._right_1vi3f_66{flex-direction:column;gap:20px;display:flex}._card_1vi3f_68{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:24px}._cardTitle_1vi3f_75{color:var(--text);border-bottom:1px solid var(--border);align-items:center;gap:8px;margin-bottom:20px;padding-bottom:14px;font-size:15px;font-weight:600;display:flex}._infoGrid_1vi3f_87{flex-direction:column;gap:12px;display:flex}._infoItem_1vi3f_89{align-items:center;gap:10px;font-size:13px;display:flex}._infoItem_1vi3f_89 svg{color:var(--text3);flex-shrink:0}._infoItem_1vi3f_89 span{color:var(--text3);min-width:70px}._infoItem_1vi3f_89 strong{color:var(--text);font-weight:500}._descSection_1vi3f_100{border-top:1px solid var(--border);margin-top:20px;padding-top:20px}._descSection_1vi3f_100 label,._imageSection_1vi3f_106 label{color:var(--text3);text-transform:uppercase;letter-spacing:.5px;align-items:center;gap:6px;margin-bottom:10px;font-size:11px;font-weight:600;display:flex}._descSection_1vi3f_100 p{color:var(--text2);background:var(--bg3);border:1px solid var(--border);border-radius:10px;padding:14px;font-size:14px;line-height:1.7}._imageSection_1vi3f_106{border-top:1px solid var(--border);margin-top:20px;padding-top:20px}._proofImg_1vi3f_134{border:1px solid var(--border);cursor:pointer;border-radius:10px;max-width:100%;max-height:200px;transition:opacity .2s;display:block}._proofImg_1vi3f_134:hover{opacity:.85}._imageSection_1vi3f_106 small{color:var(--text3);margin-top:6px;font-size:11px;display:block}._statusBtns_1vi3f_147{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}._statusBtn_1vi3f_147{cursor:pointer;text-transform:capitalize;border:1px solid var(--border);background:var(--bg3);color:var(--text2);border-radius:10px;padding:10px;font-size:13px;font-weight:500;transition:all .2s}._statusBtn_1vi3f_147:hover:not(:disabled){transform:translateY(-1px)}._statusBtn_1vi3f_147:disabled{opacity:.5;cursor:not-allowed}._statusBtnActive_1vi3f_169{opacity:1!important;cursor:default!important;transform:none!important}._status_open_1vi3f_171._statusBtnActive_1vi3f_169{color:#e74c3c;background:#c0392b26;border-color:#c0392b4d}._status_in_progress_1vi3f_172._statusBtnActive_1vi3f_169{color:#f39c12;background:#f39c1226;border-color:#f39c124d}._status_resolved_1vi3f_173._statusBtnActive_1vi3f_169{color:#27ae60;background:#27ae6026;border-color:#27ae604d}._status_closed_1vi3f_174._statusBtnActive_1vi3f_169{color:#7f8c8d;background:#7f8c8d26;border-color:#7f8c8d4d}._replies_1vi3f_176{flex-direction:column;gap:12px;min-height:200px;max-height:400px;margin-bottom:20px;display:flex;overflow-y:auto}._noReplies_1vi3f_186{color:var(--text3);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:40px 20px;display:flex}._noReplies_1vi3f_186 p{font-size:13px;line-height:1.5}._replyBubble_1vi3f_199{background:linear-gradient(135deg,#c0392b14,#5b2d8e14);border:1px solid #5b2d8e26;border-radius:12px;padding:14px}._replyMeta_1vi3f_206{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}._replyFrom_1vi3f_213{color:var(--purple-light);text-transform:uppercase;letter-spacing:.5px;font-size:11px;font-weight:600}._replyTime_1vi3f_221{color:var(--text3);font-size:11px}._replyBubble_1vi3f_199 p{color:var(--text2);font-size:13px;line-height:1.6}._replyForm_1vi3f_225{border-top:1px solid var(--border);padding-top:20px}._sendBtn_1vi3f_227{justify-content:center;align-items:center;gap:8px;width:100%;margin-top:12px;display:flex}._spinner_1vi3f_236{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite _spin_1vi3f_236}@keyframes _spin_1vi3f_236{to{transform:rotate(360deg)}}